Ecommerce fulfillment — Melbourne (MEL)
End-to-end fulfillment tailored for Australian ecommerce: pick & pack, temperature-controlled handling, multi-channel inventory and seamless returns.
- Same-day picking for metro MEL
- Integration with major marketplaces and carriers
- Cold chain certified lanes
Core services
Pick & pack
Efficient batching, SKU-level accuracy and customised packaging for brand protection.
Cold chain
Refrigerated storage + temperature tracking for perishables and pharmaceuticals.
Returns & reverse logistics
Inspections, refurbishment and restocking workflows to minimise loss.
Fulfillment features
- Scalable storage: short & long-term racking, bulk and ambient zones.
- Carrier matrix: negotiated rates with national couriers and regional partners.
- Inventory controls: FIFO/LIFO, lot tracking and expiry management.
- Custom Kitting: bundles, subscription boxes and promotional inserts.
Systems & integrations
Connect your store or ERP with our WMS for real-time stock, automated orders and shipping label generation.
SAP, NetSuite, MYOB and custom APIs supported for synchronised inventory and orders.
Shopify, Magento, WooCommerce, Amazon, eBay and native CSV/EDI pipelines.
AusPost, CouriersPlease, Toll, DHL Express and regional carriers for last-mile reach.
Case studies
Perishables retailer
Reduced spoilage by 28% with dedicated cold lanes.
Reduced spoilage by 28% with dedicated cold lanes.
Electronics brand
Fulfillment SLA improved to next-business-day across VIC.
Fulfillment SLA improved to next-business-day across VIC.
Apparel marketplace
Returns processing time halved with automated inspection queue.
Returns processing time halved with automated inspection queue.
FAQ
Standard processing within 24 hours for metro MEL; expedited options available.
We accept certain regulated goods with prior approval and necessary documentation.
IoT sensors and logged checkpoints with alerts for deviations; full audit trail provided.
Sample pricing bands
| Service | Unit rate (AUD) | Notes |
|---|---|---|
| Receiving (per pallet) | $18.00 | Includes basic QC |
| Pick & pack (per order) | $2.50 | Volume discounts available |
| Cold storage (per pallet / week) | $45.00 | 2-8°C controlled |
Ready to scale fulfillment?
Speak with our Melbourne operations team about onboarding and SLAs.